The IPC Video Stream Pushing service pushes audio and video data that an IPC device has collected to the screen of a third-party terminal in real time, such as an Amazon Alexa’s Echo Show, Echo Spot, or Fire TV, and Google Assistant’s Google Home Hub or Chromecast. The service will support additional terminals that can receive audio and video data in the near future.
After you enable this service, the audio and video content of your IPC devices is not only available in TuyaSmart or Smart Life but also on the screens of third-party terminals, such as Google’s Chromecast and Amazon’s Echo Show.
Two-way voice communication between IPC devices and third-party terminals with a screen and playback of cloud-stored videos will be available soon. (Playback is subject to the capabilities that a third-party terminal opens.) For example, you can use an Echo Show speaker to answer the video doorbell and open the door through a voice command. A better user experience with your devices requires only a firmware upgrade.
Open the Tuya Smart platform login page https://iot.tuya.com/index/. If you have an account, log in with the account. If you do not have an account, click Sign Up to register for an account and then log in.
Click Value-added Service on the top of the homepage to open the Value-added Service page.
Click IP Camera Service. Locate the IPC Video Stream Pushing service, and click Subscribe to open the Create Service Order page.
Alternatively, click More or the Service cover picture to view the service details and then click Subscribe to subscribe to the service.
Select a service subscription method.
(1) If you select Upload the DeviceIDs File: Select a product for which to enable the IPC Video Stream Pushing service. Click Upload next to Upload the DeviceIDs File to select the DeviceID file required for the service.
Note: The DeviceID file must be a .xls or .xlsx file with one DeviceID per row. The system automatically calculates the number of DeviceIDs in the file.
(2) If you select Upload the UUIDs File: Select a product for which to enable the IPC Video Stream Pushing service. Click Upload next to Upload the UUIDs File to select the UUID file required for the service.
Note: The UUID file must be a .xls or .xlsx file with one UUID per row. The system automatically calculates the number of UUIDs in the file.
(3) If you select Select Delivery: Select a B/L for which to enable the IPC Video Stream Pushing service. The system automatically calculates the number of UUIDs in the B/L.
(4) If you select Pre Order: Pre-order quantity,and you can preferentially deduct the corresponding number of UUIDs when ordering services.
The system provides a quotation based on the number of UUIDs. You can redeem a coupon if you have one. To redeem a coupon, contact your Tuya business manager.
Select a payment method on the Paypal tab page.
After payment, the IPC Video Stream Pushing service is enabled. Click My Services to view purchased services. Then, click Management for the IPC Video Stream Pushing service to view the purchase records.
(1) Your device is an IPC device.
(2) The IPC device must use Tuya solutions, have been connected to Tuya Cloud, and support video stream pushing.
(3) The IPC device has been connected to Amazon Alexa or Google Assistant. (After you subscribe to the service, Tuya will connect your product to Amazon Alexa and Google Assistant for free.)
Factory customers can query production records, record the UUIDs of the devices for which the Video Stream Pushing service needs to be enabled, and submit the information on a form. Brand customers need to obtain the device UUID list from the device manufacturer.
The IPC Video Stream Pushing service uses standard third-party platform protocols, such as Amazon Alexa and Google Assistant, to transmit audio and video data encrypted at bank level in compliance with GDPR privacy regulations to guarantee your privacy.
Bind your IPC device to your Echo Show speaker. Say “Alexa, show me <IPC device name>” to the speaker to invoke the video stream push function. The speaker displays live video of the IPC device on its screen. For more operational instructions and functions, see the official manuals for Amazon Alexa and Google Assistant.
For more FAQs, visit https://support.tuya.com/en/help/_list?category=148141.